Professional Experience
My professional journey in IT Operations and Engineering
Vercel
Sr. IT Operations Engineer
April 2023 - Present
- Lead IT operations initiatives and infrastructure management
- Implement and maintain security protocols and compliance standards
- Optimize system performance and reliability across the organization
- Collaborate with cross-functional teams to support technology needs
IT Support Specialist
January 2022 - April 2023
- Provided technical support and troubleshooting for company systems
- Managed user accounts and access permissions
- Assisted with IT infrastructure maintenance and upgrades
- Documented IT processes and procedures
Foundation Software
Network Administrator
May 2021 - December 2021
- Managed and maintained network infrastructure
- Implemented security measures and monitored network performance
- Resolved complex network issues and optimized connectivity
Jr. Network Administrator
June 2019 - April 2021
- Assisted with network configuration and troubleshooting
- Supported network security initiatives
- Helped maintain network documentation
Systems Administrator I
June 2018 - May 2019
- Managed server infrastructure and system configurations
- Performed regular system maintenance and updates
- Provided technical support for system-related issues
Systems Administrator Intern
June 2016 - May 2018
- Assisted with day-to-day system administration tasks
- Learned enterprise IT infrastructure management
- Supported user account management and basic troubleshooting
Education
My academic background and qualifications
Ohio University
2018 - 2021
Bachelor of Science in Communications
Major in Information Telecommunication Systems
Minor in Business Administration
My education provided a strong foundation in both technical telecommunications systems and business principles, preparing me for a career in IT operations and infrastructure management.
Technical Skills
The technologies and tools I work with
Infrastructure
Cloud Platform IAM (AWS, GCP)
Okta
O365, Azure
Google Workspace
Cisco
Mist Wireless
APC
Fortigate
Operations
System Administration
Network Management
Monitoring
IAM
Onboarding
Offboarding
Security & Compliance
Security Protocols
Compliance Frameworks
Identity Management
Vulnerability Assessment
Disaster Recovery
Risk Management
Get In Touch
Feel free to reach out for professional inquiries or to connect